<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"><channel><title>Ioanna Gkoura — Writing</title><description>Case studies on engineering organisations, delivery process and technical decisions.</description><link>https://gkoura.io/</link><item><title>Two stacks, one root cause: reading an incident that lied about where it was</title><link>https://gkoura.io/writing/two-stacks-one-root-cause/</link><guid isPermaLink="true">https://gkoura.io/writing/two-stacks-one-root-cause/</guid><description>Two unrelated systems failed at the same minute with no code change between them. How I run a root-cause analysis when the error is loudest in the place that is not actually broken.</description><pubDate>Tue, 15 Sep 2026 00:00:00 GMT</pubDate></item><item><title>I built our reporting tool myself, with an AI coding agent</title><link>https://gkoura.io/writing/building-our-reporting-tool-with-claude-code/</link><guid isPermaLink="true">https://gkoura.io/writing/building-our-reporting-tool-with-claude-code/</guid><description>Management could not see where engineering time and cost were going. Rather than buy a platform, I specified and shipped an internal Laravel application — and that turned out to be the clearest statement I could make about how AI belongs in a leadership role.</description><pubDate>Fri, 07 Aug 2026 00:00:00 GMT</pubDate></item><item><title>Six developers, no process: how I built a Tech &amp; Product department</title><link>https://gkoura.io/writing/six-developers-to-a-department/</link><guid isPermaLink="true">https://gkoura.io/writing/six-developers-to-a-department/</guid><description>I joined an engineering team of six with no defined way of working and built it into a 25-person Tech &amp; Product department. The order I did things in, and why that order mattered more than the speed.</description><pubDate>Mon, 13 Jul 2026 00:00:00 GMT</pubDate></item><item><title>A sprint is not one hundred per cent features</title><link>https://gkoura.io/writing/a-sprint-is-not-one-hundred-percent-features/</link><guid isPermaLink="true">https://gkoura.io/writing/a-sprint-is-not-one-hundred-percent-features/</guid><description>Why our capacity model reserves explicit time for support and technical improvement, what changed when we enforced it, and how the delivery metrics are framed so they cannot be turned against the team.</description><pubDate>Thu, 04 Jun 2026 00:00:00 GMT</pubDate></item></channel></rss>